SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestiecloset.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved it now if I asked for my right size.
Garni pants. For your part, so for it. In the tsylom-vnstya vidpovadayu the inventory of the people. Woo that with you.
It took a short time and good quality, warm and comfortable
It was a rush delivery. The material is not as tight so don’t pick a large size.
The leggings sat down perfectly. Before ordering read reviews. I ordered size M, I have a height of 160 cm, the volume of the hips is 97 cm. The fabric is thin, if I hook, there may be puffs. The fur lining is excellent, it will be warm in cold weather.
The table does not match. If you order on it, you need to love it very freely) I have 94 Thunder, and 70 waist. And leggings are sitting well at the moment, but if they stretch after wearing it, they will just hang. In the next sale I will order myself S.
Very warm leggings, perfect size .. I liked it so much that I will order in other colors
SuperFast delivery, j. Had already ordered one for me, and I recommended two more, one for my daughter and one for my mother so much I liked them. Size very well, perfect length, the size chart is accurate, I highly recommend.
Squads rozmir L pidishov. Trohi Vilni. Brushless Bulo brothers and money-in-law. All good stuff. Duge
Received quickly I am not really surprised at the quality because I had ordered some for me and these were for my mom, as I think they are great, so she wants to reorder also because I have recommended 2 to the storeThat I thank and recommend you
Casual stretchered size S/sometimes M, here I took M and I think well. The pants could be a little more tight, but I think the length would be too short, they are not too long now I have 169cm. Plus the downside is that they make a camel's hoof with me, which I don't like very much. However, for such a price, if I do not actually get cold in the mountains at a minus temperature, I think it's worth it.
My Height 1.70, my weight 65 kg. my hip 100 cm. my waist 80 cm. I took XXL and it was cast. Not too small and not too big. The length was also perfect.
Super dance. Talia 75. Quilt 90. Rist 164. It's not a mess and it's not going down. Dovzhin to be regulated by a pidvorot, like a tsylkmene vlashtovu. We will give our uncle all the time to my own purchase.
They are perfect, very warm! On the outside look like regular leggings, so great. The size corresponds, I am a 36/38 and the M has gone well, neither big nor small. I will buy again in other colors!!
Cool CoolI bought size S and it was exact for me very comfortable. My measurements: waist 79, hip 100 and height 150. Very nice and warm.
On zrist 154 knew m. Vaga 54 kg. The "free" vied, the brothers s. Warmth. Colir bazhav short. Brown, ALE not nassicheni.
Ordered on November 12 and delivered today November 20 in Spain I imagine they have a warehouse in Madrid half 1.55 and weight 57k I asked for the M and it goes perfect as a glove does not tighten or go Loose a little long but bending 2 fingers perfect I don't know why some say that the M is big others that if small I order 2 sizes plus uff I asked for my size 38/M in Spain and Perfect
Exactly the same, they are for a friend, who we both liked because they seem very warm.
Garni leginsi, for the viglyad ovinni Buti Tepli. On the thighs 102 took XXL, children's toys, wash them with Colins. Ale is not critical. The brothers are slightly at the Rosmir Menshe. Goods bought for 19 days. Sewing yakisno, fabric for a dot-ik. Seller recommend!
Good, nice, warm. On the 173. 65/90 took M, sat down freely. It was necessary to take with (((and the most pleasant thing is long just right. Came instantly