SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestiecloset.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chudovy reports. On rosemir from Sili dially. Dovzhina yakraz super. On the 1.67. The fleet is thin for the spring of the yaudovo. Schira recommendation)
Comfortable, soft thin but not transparent, very fast shipping, very reliable store.
I was pleasantly surprised by the pleasant to the touch fabric and ra9mer, exactly how I calculated. They are thin and reach slightly, I am satisfied!
I love the quality of it, it’s very warm and soft and fit to me very well, my height is 160 and weighs 157kg so Large fits very well to me.. I really love it and excited to use it for our travel. The shipping was very good also it came before the expected date.
The goods are matched, whisky, warm, come to the dot, wooed in flesi, S-ku. Rozmir vidpovidav. I am small in growth (150 cm), then we can take short boots on a leap view, it is not a fact. Dyakyu)))
The Bulo is crushed on 22 people, before the Canadian and 8 people came. I put Rosmir L on my parameters: from-68 OS-96 and on the Sky 173 It was good. Dovzhina to kistochka. Niiz of light is not a shredding. The heat in them will not be more twisted. I am satisfied with it.
The pant is great, it is of excellent quality, it is thin but ploughed inside and maintains the body temperature well, I loved it, I definitely recommend it.
Warmth. Enough. I wear XS-S, I got it L. On the zrastus 170 dovzhina was. Lower edge not of shredding
For ob'm stegon 99 cm, ob'm Taliya 70 cm, having read the vidgukiv took XL. I think it's great for me Bi and in L. Planting the temple, the navel. 164 cm, then dovzhina to schikolotok. I took the All-Union with a light position. The same to the story and the warm. Is not bad. Troches to cut threads, requiring you to sew on the sticks of the shviv, do not turn off. I am attracted to the total purchase.
The goods arrived quickly. For the height of 168 and 60 kg ordered L. Even a little tight. Sew very well. In general, the product is good, but one thing. I ordered leggings with insulation, and they came thin, without insulation. It's very upsetting.
For my daughter, for good leggings. I wear it just the same, at-4, it's not cold. The fabric of the canvas is elastic, to stretch in a garish way, do not feel the wool of the war! I guessed it with rosmir! Zrist 164, hips 105
Thank you very much to the store for the quality product. Recommend
Excellent quality, looks very warm and is well madeI recommend.
They fit super well to the body and super comfortable.
Great leggings for the price, very warm, really need to take a bigger size.
With the size was wrong, it was my own fault, and so super.
The leggings are super, ordered one more, thank you very much the store and the manufacturer. XL fit 169 65 kg, hip 90, stretch well, warm
I will have a good egg, do not ask, garningly play it, do not sing it!!! Recommend!!