SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestiecloset.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thin and soft fabric, nothing rigid, very nice, correct talka and very fast shipping
Fits ok, but if you like it a little looser, size up. I recommend the store. Good stitching.
It fits perfectly to the body, the only negative thing is that it becomes very transparent. Still it's great.
Well, it is as advertised I highly recommend the store, arrived in time and form
Good fabric. like texture, thanks store. colour is like picture. arrived early
There is no tag with the composition of the product-not pure cotton to the touch, but nice. Fit well, the buttons are sewn well
It's just perfect! I was scared it wouldn't fit me since I use sx not s but they fit me sooo goodd, so I recommend taking a greater size since it can be seen as they come a bit smaller than the actual size so if you use S you should order an M, but everything else is perfect!
Very soft fabric, fits very well. Good quality, I recommend it a lot, I exceed my expectations. I'll order in another color.
Came fast. I am very happy. I will repeat thank you
Excellent material I loved all
Good Blouse Same As Pictures ✨
Cute arrived in time and shape excellent quality
Arrived earlier than indicated, very good service
M size was fine for me. Bust 83cm and waist 72cm. 55kg, 1.63mt. Quality consistent with the price.
Synthetics, ale yakiste Garna, not sloping, m'yakenka. Special
It was a nice product, I really loved it. I’ll buy it again because it was cheap, but it has nice features and quality. Everything was nice as I expected it.
The fabric is very thin but for the price is fine
120 chest contour weight 90kg. But I wanted her tight. So happy
Beautiful, but order a size more if you have a large bust
I love it, the fabric is very soft and it is well to the body, I highly recommend the store
And very precise with the description, it is tight the fabric is crepe. Is not very transparent
Thin soft fabric, I love it and I think most of it comes out super well, everything that has come to me.
Very good material but small to be 4xl is supposed to be quite a large size, I buy here XL and it is good size .. Very narrow sleeves .. They should have real sizes for size .. But the fabric of very good quality
The size comes exactly, the price is quite good
It is very beautiful, well cooked, just a little small, you should ask for one more size to be comfortable, but it looks good, the fabric is like stretchable but does not stretch, it is not very good but it looks like jenial, I already ordered in one size more to check, arrived fast, thanks supplier