SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestiecloset.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Surprisingly comfortable, but you get what you pay for with the seams
I'm a cheat, I'm good, I'm a hot top without things, a glybok Cup. A sign on the edge of the wafer, a pre-attachcase shape.
very delicate fabric, bust size ok according to measurements, cup size small but overall fits.
I charm, the fabric is soft and adjustable ..
Comfortable very good
Very nice and arrived fast
Very comfortable! Does not press and does not irritate!!! Recommend!!!
Bra soft, flexible, fit and comfortable for exercise. From the inside it has a cotton plating. Very fast delivery. I recommend.
All norms. It was
Very cute, I am 34b and it was perfect
It is super comfortable fits perfectMany thanks to the store. Arrival before the estimated date I recommend widely
Are better than I expected, soft, elastic and comfortable. The only downside is that the suspenders are a little short and maybe they go up a little, but it is not serious for me. I use a size 95 Cup B and chose size L, it turned out to be the right measurement. They are very fine and recommended.
Excellent, in addition very nice color
Excellent product, came perfectly packed
Very fast arrived excellent quality as described by the storeVery nice
Very cute
Lovely material, very comfortable
For the price you have is fine a little fair chest
Are small, watch out for that. I bought the biggest size that fit my measurements and still messed up boy
Beautiful, soft, fast shipping
Very good product. ...... For 55 kg, size L is perfect
Very comfortable, well I ho, the seams are well done I have problems with my spine and sometimes I can't stand anything, this bra holds quite well and is very comfortable. Thank you!!
It is super cute fits well, the color is a little more dark than the picture
It arrived very well packaged, they are very beautiful, I am from Mexico and I am a large size but although it stretches a bit they did not fit me, I only stretch the back because the front part did not. To keep it in mind when choosing your size...
Sit and fit well. Perfect so that it does not mark on the clothes from the back. Very soft fabric, also for summer. The shape of the chest is very natural. As a gymnastics bra is not very strong. For something without impact if it is comfortable. I will surely buy it again in other colors. I liked it. I have a 95B and size 40 and fits this size well.